Trust At Work


“Trust is making yourself vulnerable for the promise of something better.”

In business, everything you say or do is a promise for something better. Using real-world examples, Carl explores the fundamentals of how to understand, establish, and maintain trust with your team and your clients. You’ll learn how a system of rules to make people do things can be replaced by a system of people that work to make the world better while trust is busy at work.

Define trust
Establish trust
Avoid the pitfalls of breaking trust
Recover trust when you break it

Carl Smith

Affiliation nGen Works

Owner and founder of nGen Works, Carl Smith runs an unconventional distributed team that works with businesses to redefine their identities and ideals. Carl has made a name for himself in client services by creating a new framework for how we get things done, and by enabling us to realign our creative communities. When he’s not conducting riveting business experiments with his nGeneers or consulting for global trendsetters, he’s busy sculpting a new face for the world of work.