How to get people to do what you want them to do...


…without drama, meltdown, coercion, bribery or tactics better reserved for Gitmo detainees.

Betsy Richter


Betsy has been a bossy type all her life – whether ordering around siblings, playing the role of teacher’s pet, making her own kids’ lives miserable, gently nudging her superiors in the right direction, or – hey! – leading teams of up to 80.

Sometimes, it bites her (how many volunteer obligations does one person need, anyway?) But she likes using her powers for (supposed) good…